- Shipping Info
Regular orders will be processed and shipped as soon as possible, generally within a few business days. Although we can’t guarantee delivery times, pre-orders usually ship at least a week before the official release date, contingent on pressing plant schedules. Pre-orders and backordered items will ship as soon as possible following shipment from the manufacturing plant.
If you place an order that includes both pre-ordered or backordered items as well as immediately available items, the entire order will ship once all the pre-ordered/backordered items become available. If you’d like the immediately available items to ship earlier and separately, please contact us at email@example.com to arrange additional shipping and handling charges for a split order.
You should receive an email notification from Stamps.com when your order ships (check your junk/spam email folder if you can’t find one.)
For U.S. customers, depending on the total weight of your order, we ship via either USPS Media Mail or First-Class Package Service, with email notification and delivery confirmation (allow 1-2 weeks.)
For international orders, we ship via USPS First-Class Package International (allow two weeks or more.) We encourage international customers to place combined orders with friends to substantially reduce shipping costs per record. Certain international orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Please contact firstname.lastname@example.org with any shipping questions or changes.
- Return Policy
If you have questions about your order or invoice, or if there is a problem with your order, please don’t hesitate to write to email@example.com.
Unfortunately, due to the cost of international shipping, we’re unable to accept returns or offer refunds or replacements for international orders of physical items.
Thanks for your support, and keep on chooglin’!